HIPAA Notice of Privacy Practices

How we use and protect your health information

Tropical Texas Behavioral Health is committed to protecting the privacy of your health information. This Notice of Privacy Practices describes how we may use and disclose your protected health information (PHI) and how you can access this information.

Our Responsibilities

TTBH is required by law to maintain the privacy of your protected health information, provide you with this Notice of our legal duties and privacy practices, and follow the terms of the Notice currently in effect.

How We May Use and Disclose Your Health Information

  • Treatment We may use and disclose your PHI to provide, coordinate, or manage your healthcare and related services.
  • Payment We may use and disclose your PHI so that we may bill and receive payment for the services provided to you.
  • Healthcare Operations We may use and disclose your PHI to support our business activities including quality assessment, training, licensing, and accreditation activities.
  • As Required by Law We will disclose your PHI when required to do so by federal, state, or local law.
  • Public Health Activities We may disclose your PHI for public health activities such as preventing or controlling disease.

Your Rights Regarding Your Health Information

  • Right to Inspect and Copy You have the right to inspect and copy your health information.
  • Right to Amend You have the right to request an amendment to your health information.
  • Right to an Accounting of Disclosures You have the right to request a list of disclosures of your PHI made by TTBH.
  • Right to Request Restrictions You have the right to request a restriction on the use or disclosure of your PHI.
  • Right to a Copy of This Notice You have the right to a paper copy of this Notice.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with TTBH or with the U.S. Department of Health and Human Services Office for Civil Rights. You will not be penalized for filing a complaint.

To file a complaint with TTBH, contact the Consumer Relations Department at (956) 289-7000.

Questions

For questions about this Notice or your privacy rights, please contact us at (956) 289-7000 or write to us at 1901 S. 24th Avenue, Edinburg, TX 78539.

Affiliations & Accreditations

Texas Veterans Portal CARF Accredited DSHS Community Mental Health Texas HHS IDD Services Mental Health Texas NAMI MHCA

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